cnn's david mattingly is at the port of mobile. i'm sure, david, preparations half to be underway for all of these passengers to finally be reaching solid land. >> reporter: that's right. city officials just a short while ago saying that they are prepared to greet these passengers when they arrive here, prepared to help in any way. they're also prepared to help family members who are coming here to greet them before they have a chance to go to hotels or to flights to get back home. so right now, a great deal of anxiety, both on that ship and here onshore. now in their fourth day at sea, with no engine, overflowing sewage, no air-conditioning and no hot water, the guests aboard the "carnival triumph" can't get to dry land soon enough. mary and kim got a distressing phone call from their young daughters on sunday, detailing conditions on board. >> urinating -- you know, using the bathroom in bags. >> onion stand witchwachb sandw. >> standing in line for food for hours. >> reporter: traveling with their fathers, 10-year-old allie and